As the impact of COVID-19 is felt across the UK, you may have concerns or be experiencing financial hardship. If your income has been affected by the disruption caused by COVID-19 we can support you with a range of solutions for our Personal customers.
Please see below the answers to a number of common questions that Personal customers are facing at this time:
I am currently unable to make my payments due to the impact of COVID-19
If your income has been affected by COVID-19, we may be able to support you with a payment holiday for up to 3 months.
Personal Customer - Am I able to end my current agreement early?
If you feel that you may have an issue with payment please get in touch with SHB immediately to discuss your concerns. Our team of experienced advisors will treat each case individually and will work with you to support where we can, based on your individual circumstances.